Restriction: You can ask us to pause processing your information in certain circumstances (e.g., you are disputing its accuracy);
Rectification: You can have any inaccuracies in your personal information corrected;
Deletion: You can ask us to delete all your personal information in certain circumstances (e.g., if the information is no longer necessary for the purposes for which it was collected);
Objection: You can object to us processing your personal information in certain circumstances – please see below information on how to unsubscribe from future communications;
Portability: You can ask us to transfer your information electronically to you or another organisation in certain circumstances;
Withdrawal of consent: Where we rely on your consent to process your information, you can withdraw consent at any time, although this will not affect any uses of your personal information prior to the withdrawal of your consent; and
To lodge a complaint with the Information Commissioner’s Office (“ICO”) or other relevant supervisory authority: You can complain to the ICO (ico.org.uk/global/contact-us/email) or other relevant supervisory authority about any aspect of our handling of your information.
More information about the right to complain can be found at https://ico.org.uk/for-the-public. If you have any questions about these rights, or you would like to exercise them, please contact us using the details below.
Please be aware that you are under no obligation to provide us with your personal information. However, failure to do so may, in some circumstances, prevent us from being able to provide you with updates or otherwise interact with you.
5. HOW LONG WE KEEP YOUR INFORMATION AND HOW IT IS PROTECTED
Whenever we collect or process your personal data, we will keep information about you for a standard retention period following the conclusion of the claim to which the claim website relates (for further information please contact firstname.lastname@example.org). At the end of that retention period, your data will be deleted or anonymised. When determining how long we keep your data for, Which? adheres to the following principles in line with the UK GDPR:
we review the type of information it is, the amount collected, how sensitive it might be and the reasons for storing it;
we comply with any relevant legal requirements and industry standards or guidelines;
we design our processes so that we don’t hold your information any longer than we believe is necessary; and
while we are holding your information, we apply appropriate safeguards to keep your data secure.
Epiq’s security measures include:
education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal data;
administrative and technical controls to restrict access to personal data on a ‘need to know’ basis;
technological security measures, including firewalls, multi-factor authentication, encryption, and anti-virus software;
physical security measures, such as staff security passes to access our premises; and
reasonable precautions for the disposal or destruction of personal information that may consist of securely shredding physical documents and deleting electronically stored information in a manner that prevents it from being readily recovered.
If Epiq find out there has been a breach of our security safeguards and there is a real risk of significant harm to you, you will be notified unless otherwise prohibited by law.
6. HOW CAN I CONTACT WHICH? AND/OR EPIQ ABOUT THIS PRIVACY NOTICE?
Please email email@example.com if you have any questions regarding the content of this privacy notice, would like to exercise your data protection rights or would like to unsubscribe from email updates.
Alternatively, you can contact:
Which? as the data controller by email to firstname.lastname@example.org or via post to FAO General Counsel, Which?, 2 Marylebone Road, London, NW1 4DF; and/or
Epiq as the data processor by email to email@example.com or via post to Epiq, ATTN: Privacy Director, 5th Floor, The South Quay Building, 77 Marsh Wall, London E14 9SH.
Am I part of the class of consumers that Which? represents in this claim?
Use our eligibility tool to find out if you might be eligible to be part of the class.
The following categories of persons shall be excluded from the Class:
officers, directors, employees of the Consumers’ Association and its subsidiary,
Which? Limited, and trustees of the Consumers’ Association and connected persons
officers, directors or employees of Qualcomm Incorporated, its subsidiaries and any
entity in which it has a controlling interest;
all members of the Consumers’ Association’s and Qualcomm Incorporated’s
respective legal teams and all experts and professional advisors instructed and
retained by them and all funders or insurers involved, in connection with the
all members and staff of the Tribunal assigned to these Collective Proceedings; and
any judge involved in any appeal in the present Collective Proceedings (whether in
respect of the grant of permission to appeal or the hearing of any substantive
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Thank you for registering your interest in Which?’s smartphone claim. You will receive periodic email updates as the claim progresses. Should you have any queries, please contact firstname.lastname@example.org
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By providing your name and contact details, you agree to receive periodic updates on the progress of Which?'s claim against Qualcomm. These updates will be provided by Which?, or by Epiq (the claims administrator) on Which?’s behalf, in accordance with the website Privacy Notice.